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GDPR and The Physiotherapy Centre

The Physiotherapy Centre aims to ensure the highest standard of care for our patients. We understand that we must be governed by an ethic of privacy and confidentiality. How we deal with your information is consistent with the privacy principles of the General Data Protection Regulation (GDPR). Patient consent is a key factor in dealing with patient health information. This article is about making consent meaningful by informing you of our policies and practices for dealing with your personal information.
Managing your information
  • In order to provide for your care here we need to collect and keep information about you and your health on our records.
  • We will retain your information securely.
  • We will only ask for and keep information that is necessary.
  • We will only keep your records for as long as is necessary and in accordance with legal requirements.
  • We will attempt to keep it as accurate and up to date as possible.
  • We will explain the need for any information we ask for if you are not sure why it is needed.
  • We ask you to inform us about any relevant changes that we should know about, such as any new medical treatment or change of contact details.
All persons in the practice (not already covered by a professional confidentiality code) sign a confidentiality agreement that explicitly makes clear their duties in relation to handling personal health information and the consequences of breaching that duty. Practice staff may have access to your records for:
  • Typing referral letters to GPs, Hospital consultants, etc.
  • Opening letters from hospitals and consultants. These letters will be scanned into your electronic record.
  • Scanning clinical letters, reports and any other documents not available in electronic format.
  • Photocopying or printing documents for referral to consultants.
  • Handling, printing, photocopying and mailing or emailing medicolegal, health insurance reports etc. and associated documents.
  • We will only keep your records for as long as is necessary and in accordance with legal requirements.


Disclosure of information to others

Access to patient records is regulated to ensure that they are used only to the extent that enables the practice staff to perform their tasks for the proper functioning of the Practice. In this regard, we may need to pass some of your information to other health and social care professionals in order to provide you with the treatment and services you need. Only the relevant part of your record will be released. These other professionals are also legally bound to treat your information with the same duty of care and confidentiality that we do.
If you have any questions about anything contained in this post, please let us know.
child computer

Children and technology

Ninety-two percent of children aged 5-14 years use information and communication technologies including computers, with increased use correlated with higher age. 87% of boys and 80% of girls regularly participate in electronic screen-based activities.

As a result of this increased usage, physios are treating more young patients suffering from unhealthy computing behaviours, which can include frequent and long duration of exposure; awkward postures due to inappropriate furniture and workstation layout, and ignoring computer-related discomfort.  Many children are already suffering from repetitive motion injuries such as carpal tunnel syndrome and chronic pain in the hands, back, neck and shoulders.

Emphasis needs to be placed on teaching children how to properly use computer workstations. Poor work habits and computer workstations that don’t fit a child’s body during the developing years can have harmful physical effects that can last a lifetime. Parents need to be just as concerned about their children’s interaction with their computer workstations as they are with any activities that may affect their children’s long-term health. To reduce the possibility of your child suffering painful and possibly disabling injuries, physiotherapists suggest the following tips:

  • If children and adults in your home share the same computer workstation make certain that the workstation can be modified for each child’s use.
  • Position the computer monitor so the top of the screen is at or below the child’s eye level. This can be accomplished by taking the computer off its base or stand, or having the child sit on firm pillows or phone books to reach the desired height.
  • Make sure the chair at the workstation fits the child correctly. An ergonomic back cushion, pillow or a rolled- up towel can be placed in the small of the child’s back for added back support. The chair should have arm supports so that elbows are resting within a 70 to 135 degree angle to the computer keyboard.
  • The child’s knees should be positioned at an approximate 90 to 120 degree angle. To accomplish this angle, feet can be placed on a foot rest, box, stool or similar object.
  • Limit your child’s time at the computer and make sure he or she takes periodic stretch breaks during computing time.
  • Urge your child’s school to provide education on correct computer ergonomics and to install ergonomically correct workstations.
Additionally, postural abnormalities in adolescent years have been recognised as one of the sources of pain syndromes and early arthritis in adulthood. Therefore, posture should be checked and corrected in children before more serious problems can occur.

Check your posture!

Posture is the position in which we hold our bodies everyday – this includes the way we lie, sit or stand. When we talk about good posture, we’re talking about your body being in correct alignment with the right amount of muscle tension to support your body against gravity. Most of the time we do this without even thinking about it!

Good posture can:

  • Help decrease the abnormal wearing of joint surfaces that can result in ‘wear and tear’ and joint pain
  • Reduce the stress placed on ligaments and other soft tissue structures, thereby decreasing the likelihood of injury
  • Allow the muscles in your body to work more efficiently, helping to prevent muscle fatigue
  • Help prevent soft tissue strain, overuse injuries and even back and muscular pain

Poor posture can be associated with pain in the body in some people. Our physiotherapists are trained in the assessment of posture and ergonomics and can help with managing postural problems.

Benefits of Physiotherapy
To maintain proper posture, you need to have adequate muscle flexibility and strength, normal range of movement in your spine and other joints in your body, as well as efficient postural muscles. Our physiotherapists can conduct a thorough assessment in order to come up with a plan for your postural needs.

Our physiotherapists can also visit your worksite to assess your working posture and physical demands of your job.

By seeking advice from a physiotherapist, you can help nip your poor posture in the bud and experience significant improvements in your posture-related pain.